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AUDFAQ
Are STICKGOO Tiles durable?
They will keep their look in the long term since they will never yellow or crack.
Are STICKGOO Tiles heat resistant?
Once Stickgoo Tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the heat of a stove. However, it is recommended to prevent direct exposure to an open flame and we recommend to install a kitchen panel.
Are STICKGOO Tiles resistant to humidity and water?
Once STICKGOO tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the humidity of bathrooms and water splash. However, it is highly recommend to install STICKGOO thicker design tile in the shower.
Can you help me choose the best model?
Gladly! We offer a free interior design service. Just leave a message (add photo about install area)
Can you see the difference between STICKGOO Tiles and ceramic or glass?
They are strikingly similar. Once they are installed, very few people are able to tell the difference between them.
How long will they stick for?
We guarantee that your STICKGOO Tiles will stick to your wall for as long as you want them to. Please see our warranty section for our detailed terms and installation video.
How many tiles do I need for my project?
Measure the width and height of the area to cover and enter the information into our calculator, which can be found on every product page.
How should I clean and maintain my STICKGOO Tiles backsplash?
Simply use a sponge to restore the shine of STICKGOO Tiles. Use a mild non-abrasive household cleaning product such as dish soap, a cream cleanser or a glass cleaner.
I am a retailer or decorator; how can I distribute your products?
By leave a message to us on our page. you will get the best prices on the market and exclusive access to our latest products, news and sales tools.
What are STICKGOO Tiles?
Quickly breathe new life into the rooms of your home with our light and easy to install peel and stick tiles. No special tools are needed and installation is dust free. STICKGOO Tiles are specifically designed for the kitchen and bathroom.
What are the fire certifications?
Our products are certified NFPA (ASTM E84) and IBC Class B.
What is the difference between the thin version tile and thick version tile?
1. The thickness is different, the thickness of thin version tile is about 1.8mm, and the thick version is about 2.5mm (different styles will have slight differences)
2. The thick version tile has hardness and is not easy to bend. The thin version tiles can be bent and can be install on a curved surface.
3. The glue used by thick version tiles is more powerful than thin version tiles. Once it is stained, it is not easy to tear off. The thick version tiles are more suitable for use in the bathroom and behind the stove.
4. The thick version tile can be mounted on some rough surface but the thin version tiles can only be installed on smooth and dry surface
5. The thick version tile is completed by splicing the tiles, and the thin version tile cover surface by overlapping tiles.
What is the Volatile Organic Compounds certification?
STICKGOO Tiles have been tested for Volatile Organic Compounds and aldehydes (VOCs) under ISO 16000 which classifies emission rate from A+ to C (A+ indicating a very low level of emissions and C a high level of emissions). STICKGOOTiles have been certified as A+ meaning very low level of emissions.
Where should STICKGOO Tiles be installed?
Consult our installation section for instructions on how to easily install your STICKGOO.
Can I install STICKGOO Tiles on a textured surface?
STICKGOO Tiles cannot adhere properly to a textured surface, and it’s not recommended to install the tiles on an “orange peel” painted surface or textured ceramic tile. You may be able to sand your wall smooth and if you do so, apply a primer and allow 72 hours for it to completely dry. You must clean the wall with a degreaser such at TSP (to remove any dust or grease from cooking) and after this you can apply STICKGOO Tiles. And the thick version tiles can be install on some non-raised surface, such as cement wall, plywood wall, gypsum wall, textured walls
Can I install them around a fireplace?
They can be installed on a surface whose temperature does not exceed 49 °C (120 °F). Above all, it is important to avoid any direct contact with a heat source or direct exposure to an open flame.
Can I install them behind a stove?
Yes, they are resistant to the heat of a stove. However, if you have a gas stove without a back control panel or metal plate, you must respect a safety zone (without STICKGOO Tiles) of 20 cm (8 in.) above the surface of the stove in order to prevent direct exposure to an open flame and we recommend to install our Smart Panel. For countertop appliances such as toaster ovens, mini ovens and others, keep a space of 6 cm (2 in.) between STICKGOOTiles and the appliance. It is important to note that some spices with high density pigment color, such as turmeric, can stain the tile permanently.
Can I install them in a shower?
Yes, the thick version have a strong backing glue, expecially design for shower.
Can I install them over an existing backsplash?
You can install peel and stick STICKGOO Tiles directly over your existing backsplash, whether it is glass or ceramic provided that your surface is smooth, sleek and without texture. You must also take into consideration the width and depth of your existing grout lines as this might affect the outcome.
Some shapes of tiles (ex: diamond) have more texture than others. We recommend testing with 1 or 2 STICKGOO tiles that also have texture before doing the full wall.
* IMPORTANT: For the Oslo models, it is recommended that these be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of the Oslo.
What are ideal surfaces for installing STICKGOO thin version tiles on?
Smooth undamaged surfaces are perfect. For example:
• Painted gypsum (after a 21-day curing time for fresh paint)
• Smooth ceramic tile
• Wall panel (acrylic)
• Wall linoleum
• Mirror
• Wallpaper
Simply clean the surface with a degreaser before beginning the installation.
Oslo models, important: It is recommended that these models be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of STICKGOO Tiles Oslo.
What surfaces should I not install STICKGOO thin version tiles on?
STICKGOO tiles cannot adhere properly to certain rough or porous surfaces. For example:
• Porous wood
• Relief ceramic tiles
• Textured wallpaper
• Unpainted gypsum
• Inside of a shower
• Floors
• Countertops
• Ceilings
• Brick
• Stone
How to install STICKGOO Tiles
Can I easily remove STICKGOO Tiles?
Yes. They are easy to remove with little to no damage, depending on the surface they were installed on. To make it easy, use a blow dryer to warm up each tile to soften the adhesive and pull softly starting with the corners. Use a cleaning product to wash the wall and remove any excess glue left by the STICKGOO Tiles.
How do I install STICKGOO Tiles on a wall with a corner?
With a square model (Tango, Minimo, Vintage, etc.), start the installation by placing the grout line directly on the corner so that you do not have to apply any unnecessary pressure to the Gel-O. For overlapping models (Bellagio Keystone, Murano Metallik, etc.), you should join two STICKGOO Tiles at the corner.
How do you install tiles around electrical outlets?
Measure the outlet and transfer the measurements onto the tile. Cut with a utility knife and apply the tile to the wall! Watch the installation video.
How should I prepare an unfinished gypsum surface?
If there are empty sections between the panels, apply a layer of plaster to fill them in. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
How should I prepare an unfinished plaster surface?
If necessary, apply a layer of plaster to smooth out the surface. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
Is it easy to align STICKGOO Tiles?
First, using a level, draw a horizontal line on the wall at the height of the first row of tiles. The STICKGOO Tiles specially designed adhesive allows the tiles to be repositioned during installation if firm pressure has not already been applied. Easily unstick the tiles from the wall to properly reposition them.
Should I add a caulked joint between the tiles and the counter?
It may be advantageous to do so. This way you limit possible water infiltration between the wall and counter. A silicone based caulking is recommended.
What do printed letters mean on the STICKGOO Tiles?
The letters are for manufacturing purposes only. We suggest laying out the tiles on the counter before installing on the wall to get them in the pattern that you would like. Don’t forget to overlap the tiles so you won’t see the printed letters.
Purchasing and returns
Are samples available?
You can order a sample for each model at a minimal cost, delivery included (expect 7 - 14-day business delivery). The sample size is 7.62 cm by 7.62 cm (3 in. by 3 in.). The sample is a piece cut from a regular peel and stick STICKGOO tile: same color, same effect and same adhesive!
Note: Samples may not be available for limited editions, flash sale or discontinued items. Samples cannot be returned and no tracking number is available for these orders, as they are sent by mail.
Are there customs charges or import fees?
There is no additional charge. Otherwise, the costs are the responsibility of the buyer, vary depending on the country and are not included in the selling price or in the cost of transport.
Do you ship to Australia?
Yes we do! Shop and add the items in your cart from the www.stickgoo.com. At checkout, enter your address and select Australia as the country. Payment will be made in US dollars.
The order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to, but expect between 3 and 7 business days. Shipping cost starts at $50. Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
For other countries, please contact our customer service team for a quote.
How can I return my order?
If you purchased STICKGOO Tiles in a store, the store’s return policy applies. If you purchased STICKGOO tiles online from our site, you can return or exchange a product within 30 days of delivery providing it is not part of a Final Sale or otherwise mentioned that returns will not be accepted. You must first obtain a return authorization number from our customer service
How do you use the calculator?
Divide the surface that you need to cover into rectangular sections and measure each section. Then enter your dimensions section by section into our calculator and click Calculate. It will calculate the number of tiles to order based on the model chosen. The tool automatically adds 10% to the total of tiles, for the cutting losses. In the calculator, convert your dimensions in feet (1 foot = 12 inches).
How long will it take for my order to be delivered?
First, the order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to.
Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
How many tiles are there per package and what is the price?
On our website, tiles are sold per unit and the price shown is per tile.
Should I order based on quantity or size?
You must add the number of tiles to your cart that you will need to complete your project. Use the calculator available on each product page to determine the exact amount.
What are the payment methods?
We accept Visa, MasterCard and American Express.
Why doesn’t my debit-credit card work?
Even though the transaction is in American currency and the package will be shipped from the United States, some banks block transactions in Canada for your debit-credit card. Just contact your financial institution and ask them to activate the purchase option in Canada.
They will keep their look in the long term since they will never yellow or crack.
Are STICKGOO Tiles heat resistant?
Once Stickgoo Tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the heat of a stove. However, it is recommended to prevent direct exposure to an open flame and we recommend to install a kitchen panel.
Are STICKGOO Tiles resistant to humidity and water?
Once STICKGOO tiles have completely adhered to the surface - generally after 48 hours - they are resistant to the humidity of bathrooms and water splash. However, it is highly recommend to install STICKGOO thicker design tile in the shower.
Can you help me choose the best model?
Gladly! We offer a free interior design service. Just leave a message (add photo about install area)
Can you see the difference between STICKGOO Tiles and ceramic or glass?
They are strikingly similar. Once they are installed, very few people are able to tell the difference between them.
How long will they stick for?
We guarantee that your STICKGOO Tiles will stick to your wall for as long as you want them to. Please see our warranty section for our detailed terms and installation video.
How many tiles do I need for my project?
Measure the width and height of the area to cover and enter the information into our calculator, which can be found on every product page.
How should I clean and maintain my STICKGOO Tiles backsplash?
Simply use a sponge to restore the shine of STICKGOO Tiles. Use a mild non-abrasive household cleaning product such as dish soap, a cream cleanser or a glass cleaner.
I am a retailer or decorator; how can I distribute your products?
By leave a message to us on our page. you will get the best prices on the market and exclusive access to our latest products, news and sales tools.
What are STICKGOO Tiles?
Quickly breathe new life into the rooms of your home with our light and easy to install peel and stick tiles. No special tools are needed and installation is dust free. STICKGOO Tiles are specifically designed for the kitchen and bathroom.
What are the fire certifications?
Our products are certified NFPA (ASTM E84) and IBC Class B.
What is the difference between the thin version tile and thick version tile?
1. The thickness is different, the thickness of thin version tile is about 1.8mm, and the thick version is about 2.5mm (different styles will have slight differences)
2. The thick version tile has hardness and is not easy to bend. The thin version tiles can be bent and can be install on a curved surface.
3. The glue used by thick version tiles is more powerful than thin version tiles. Once it is stained, it is not easy to tear off. The thick version tiles are more suitable for use in the bathroom and behind the stove.
4. The thick version tile can be mounted on some rough surface but the thin version tiles can only be installed on smooth and dry surface
5. The thick version tile is completed by splicing the tiles, and the thin version tile cover surface by overlapping tiles.
What is the Volatile Organic Compounds certification?
STICKGOO Tiles have been tested for Volatile Organic Compounds and aldehydes (VOCs) under ISO 16000 which classifies emission rate from A+ to C (A+ indicating a very low level of emissions and C a high level of emissions). STICKGOOTiles have been certified as A+ meaning very low level of emissions.
Where should STICKGOO Tiles be installed?
Consult our installation section for instructions on how to easily install your STICKGOO.
Can I install STICKGOO Tiles on a textured surface?
STICKGOO Tiles cannot adhere properly to a textured surface, and it’s not recommended to install the tiles on an “orange peel” painted surface or textured ceramic tile. You may be able to sand your wall smooth and if you do so, apply a primer and allow 72 hours for it to completely dry. You must clean the wall with a degreaser such at TSP (to remove any dust or grease from cooking) and after this you can apply STICKGOO Tiles. And the thick version tiles can be install on some non-raised surface, such as cement wall, plywood wall, gypsum wall, textured walls
Can I install them around a fireplace?
They can be installed on a surface whose temperature does not exceed 49 °C (120 °F). Above all, it is important to avoid any direct contact with a heat source or direct exposure to an open flame.
Can I install them behind a stove?
Yes, they are resistant to the heat of a stove. However, if you have a gas stove without a back control panel or metal plate, you must respect a safety zone (without STICKGOO Tiles) of 20 cm (8 in.) above the surface of the stove in order to prevent direct exposure to an open flame and we recommend to install our Smart Panel. For countertop appliances such as toaster ovens, mini ovens and others, keep a space of 6 cm (2 in.) between STICKGOOTiles and the appliance. It is important to note that some spices with high density pigment color, such as turmeric, can stain the tile permanently.
Can I install them in a shower?
Yes, the thick version have a strong backing glue, expecially design for shower.
Can I install them over an existing backsplash?
You can install peel and stick STICKGOO Tiles directly over your existing backsplash, whether it is glass or ceramic provided that your surface is smooth, sleek and without texture. You must also take into consideration the width and depth of your existing grout lines as this might affect the outcome.
Some shapes of tiles (ex: diamond) have more texture than others. We recommend testing with 1 or 2 STICKGOO tiles that also have texture before doing the full wall.
* IMPORTANT: For the Oslo models, it is recommended that these be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of the Oslo.
What are ideal surfaces for installing STICKGOO thin version tiles on?
Smooth undamaged surfaces are perfect. For example:
• Painted gypsum (after a 21-day curing time for fresh paint)
• Smooth ceramic tile
• Wall panel (acrylic)
• Wall linoleum
• Mirror
• Wallpaper
Simply clean the surface with a degreaser before beginning the installation.
Oslo models, important: It is recommended that these models be installed exclusively on smooth and sleek surfaces. Due to its size, the tile will tend to show any irregularities in the surface. If the surface is even slightly indented such as with a grout line, you must fill any gaps to ensure a smooth application of STICKGOO Tiles Oslo.
What surfaces should I not install STICKGOO thin version tiles on?
STICKGOO tiles cannot adhere properly to certain rough or porous surfaces. For example:
• Porous wood
• Relief ceramic tiles
• Textured wallpaper
• Unpainted gypsum
• Inside of a shower
• Floors
• Countertops
• Ceilings
• Brick
• Stone
How to install STICKGOO Tiles
Can I easily remove STICKGOO Tiles?
Yes. They are easy to remove with little to no damage, depending on the surface they were installed on. To make it easy, use a blow dryer to warm up each tile to soften the adhesive and pull softly starting with the corners. Use a cleaning product to wash the wall and remove any excess glue left by the STICKGOO Tiles.
How do I install STICKGOO Tiles on a wall with a corner?
With a square model (Tango, Minimo, Vintage, etc.), start the installation by placing the grout line directly on the corner so that you do not have to apply any unnecessary pressure to the Gel-O. For overlapping models (Bellagio Keystone, Murano Metallik, etc.), you should join two STICKGOO Tiles at the corner.
How do you install tiles around electrical outlets?
Measure the outlet and transfer the measurements onto the tile. Cut with a utility knife and apply the tile to the wall! Watch the installation video.
How should I prepare an unfinished gypsum surface?
If there are empty sections between the panels, apply a layer of plaster to fill them in. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
How should I prepare an unfinished plaster surface?
If necessary, apply a layer of plaster to smooth out the surface. It is important to have a smooth surface for a perfect bond. Then apply a primer coat to the entire surface and allow 72 hours for it to completely dry. If you use paint instead of primer, it is necessary to wait 21 days for it to completely dry.
Is it easy to align STICKGOO Tiles?
First, using a level, draw a horizontal line on the wall at the height of the first row of tiles. The STICKGOO Tiles specially designed adhesive allows the tiles to be repositioned during installation if firm pressure has not already been applied. Easily unstick the tiles from the wall to properly reposition them.
Should I add a caulked joint between the tiles and the counter?
It may be advantageous to do so. This way you limit possible water infiltration between the wall and counter. A silicone based caulking is recommended.
What do printed letters mean on the STICKGOO Tiles?
The letters are for manufacturing purposes only. We suggest laying out the tiles on the counter before installing on the wall to get them in the pattern that you would like. Don’t forget to overlap the tiles so you won’t see the printed letters.
Purchasing and returns
Are samples available?
You can order a sample for each model at a minimal cost, delivery included (expect 7 - 14-day business delivery). The sample size is 7.62 cm by 7.62 cm (3 in. by 3 in.). The sample is a piece cut from a regular peel and stick STICKGOO tile: same color, same effect and same adhesive!
Note: Samples may not be available for limited editions, flash sale or discontinued items. Samples cannot be returned and no tracking number is available for these orders, as they are sent by mail.
Are there customs charges or import fees?
There is no additional charge. Otherwise, the costs are the responsibility of the buyer, vary depending on the country and are not included in the selling price or in the cost of transport.
Do you ship to Australia?
Yes we do! Shop and add the items in your cart from the www.stickgoo.com. At checkout, enter your address and select Australia as the country. Payment will be made in US dollars.
The order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to, but expect between 3 and 7 business days. Shipping cost starts at $50. Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
For other countries, please contact our customer service team for a quote.
How can I return my order?
If you purchased STICKGOO Tiles in a store, the store’s return policy applies. If you purchased STICKGOO tiles online from our site, you can return or exchange a product within 30 days of delivery providing it is not part of a Final Sale or otherwise mentioned that returns will not be accepted. You must first obtain a return authorization number from our customer service
How do you use the calculator?
Divide the surface that you need to cover into rectangular sections and measure each section. Then enter your dimensions section by section into our calculator and click Calculate. It will calculate the number of tiles to order based on the model chosen. The tool automatically adds 10% to the total of tiles, for the cutting losses. In the calculator, convert your dimensions in feet (1 foot = 12 inches).
How long will it take for my order to be delivered?
First, the order will be processed by our agents within 2 business days (Monday to Friday). Then, the delivery time varies depending on where the package is being delivered to.
Note that additional fees might be incurred for shipments that are redirected or returned to us due to incorrect or modified addresses.
How many tiles are there per package and what is the price?
On our website, tiles are sold per unit and the price shown is per tile.
Should I order based on quantity or size?
You must add the number of tiles to your cart that you will need to complete your project. Use the calculator available on each product page to determine the exact amount.
What are the payment methods?
We accept Visa, MasterCard and American Express.
Why doesn’t my debit-credit card work?
Even though the transaction is in American currency and the package will be shipped from the United States, some banks block transactions in Canada for your debit-credit card. Just contact your financial institution and ask them to activate the purchase option in Canada.